Adds a clean support menu directly into the WordPress admin bar (#wpadminbar) for site administrators: open a support ticket in the billing portal in one click or launch a WhatsApp chat with our engineering team with your current site domain automatically pre-filled.
So site owners and content editors never waste time hunting for portal links or explaining which domain needs attention.
Purpose: Give support engineers immediate context on which production or staging site you are writing from.
How it works: Replaces the {domain} placeholder in the WhatsApp message template with your active site host automatically.
Purpose: Ensure public pages load zero extra CSS, JS, or markup.
How it works: Hooks into #wpadminbar exclusively for logged-in administrators holding the isr_manage_plugins capability.
Purpose: Keep your WordPress database clean and 100% Amendment 13 compliant.
How it works: Stores a single settings option (isr_support_settings), creates no custom tables, sets no cookies, and logs no personal data.
Purpose: Keep the toolbar up to date across WordPress releases without manual zip uploads.
How it works: Delivers cryptographically signed updates directly through the Israsky update channel.
Verified across 84 automated tests on WordPress 6.0 through 7.1+.
| Parameter | Specification |
|---|---|
| Runtime Environment | WordPress 6.0+, PHP 7.4 to 8.4+ |
| Frontend Impact | 0 bytes of CSS/JS for site visitors, 0 cookies, 0 external calls on page views |
| Required Capability | isr_manage_plugins (granted to administrator role by the Israsky plugin core) |
| Interface Languages | Hebrew (RTL), Russian (LTR), English (LTR) |
| What It Does Not Do | Does not transmit background telemetry and does not grant remote login access to your server |
Included free with all Israsky Managed Hosting & Care plans and in the All-Plugins Bundle.
Best for: Businesses hosting or maintaining their WordPress site with Israsky.
What is included: Pre-configured billing ticket link, direct support WhatsApp shortcut, and automatic updates.
Plugin price: Free (Included) pre-installed on all Care S / M / L and Digital Department client sites
Best for: Site owners on third-party hosting who purchase the Israsky plugin suite (Consent, Shield, WooCommerce).
What is included: All Israsky plugins plus 1-click access to plugin support right from your WordPress toolbar.
Bundle price: ₪600 / first year renewal from year 2 – ₪300/year (incl. VAT)
Best for: Web agencies managing multiple client sites that want customizable support links in wp-admin.
What is included: Full admin settings control over ticket URL, WhatsApp number, and message template.
Format: Agency Bundle included in the Unlimited Sites plan (₪3,900/year)
We engineer plugins for long-term business reliability in Israel and never plant kill-switches in your frontend.
This plugin is pre-selected in the form below. Enter your website URL and contact details: we will verify compatibility, issue an official Israeli tax invoice (חשבונית מס/קבלה), and deliver your license key or perform turnkey installation.
No. The support menu renders only inside the WordPress admin bar (#wpadminbar) and only for logged-in administrators.
Yes. Under Israsky · Support in wp-admin, you can edit the portal URL, phone number, and message template including the {domain} variable.
No. When the opt-in cleanup toggle is checked before uninstall, all plugin options are cleanly removed from wp_options.
Send us your website URL and requirements, and we will advise whether a single license, the ₪600 All-In Bundle, or turnkey setup is the best fit.
