We inspect the infection and carry out a scoped cleanup to restore full control over your website.
We lock in the scope, boundaries, and verifiable deliverables before starting.
Unfamiliar text, unexpected redirects, browser security warnings, or other signs of tampering have appeared on your site. These symptoms require a technical inspection: the root cause and extent of an infection cannot be determined from a single alert alone.
Within the agreed scope, we locate and remove detected malicious code, address the identified entry point, and verify site functionality after the changes. We provide a summary of the work completed and recommended steps for ongoing protection.
We tailor the plan to your site’s structure and condition. Symptom check: we identify affected areas and confirm the cause using available diagnostics. Cleanup: we remove detected malicious files or restore a clean backup according to the agreed plan. Root-cause review: we examine the discovered breach vector, agree on remediation steps, and test affected pages and features.
A cleanup does not provide an indefinite guarantee against future reinfection. Vulnerable plugins, compromised credentials, and hosting security gaps may require additional work. Removing external blacklist warnings depends on third-party review processes and cannot be guaranteed immediately after cleanup.
Execution stages and what is needed to get started.
We receive your description of the symptoms and assess the site’s condition. We agree on a recovery-safe plan, perform the cleanup, and verify the results. If the uncovered issue extends beyond the initial scope, we explain it first and agree on how to proceed.
Send your website URL, the warning text or a screenshot without personal data, an example of the abnormal behavior, and when you first noticed it. Let us know whether a backup is available. Access credentials are shared securely after we align.
One-time malware cleanup is available in our catalog. Pricing is pulled live from our catalog feed, and we confirm whether the standard scope applies before starting work. Requests are logged automatically 24/7; a specialist picks them up during business hours in order of priority.
Price pulled directly from Israsky billing, VAT included. Exact scope and details are finalized before ordering.
No. Here we inspect the security infection and carry out a cleanup. Search engine visibility is analyzed in a separate SEO audit.
We check whether a valid backup is available. It is important to account for any data added after the backup was created, as well as the root cause of the infection.
One-time cleanup and ongoing updates have different scopes. Ongoing support can be discussed separately.
Automated request intake is available 24/7. Work is carried out during business hours according to priority.
We respond during business hours, Sunday through Thursday.
