{"id":1061,"date":"2026-10-17T22:56:11","date_gmt":"2026-10-17T19:56:11","guid":{"rendered":"https:\/\/www.israsky.co.il\/business-chatbot\/"},"modified":"2026-10-17T22:56:11","modified_gmt":"2026-10-17T19:56:11","slug":"business-chatbot","status":"publish","type":"page","link":"https:\/\/www.israsky.co.il\/en\/business-chatbot\/","title":{"rendered":"Business Chatbot"},"content":{"rendered":"<section class=\"page-head ink wp-block-israsky-page-head\" aria-labelledby=\"h1\">\n<div class=\"wrap\">\n<nav class=\"crumbs\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/www.israsky.co.il\/en\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/www.israsky.co.il\/en\/services\/\">Digital Services for Businesses in Israel<\/a><\/li>\n<li><a href=\"https:\/\/www.israsky.co.il\/en\/business-automation\/\">Business Automation<\/a><\/li>\n<li aria-current=\"page\">Business Chatbot<\/li>\n<\/ol>\n<\/nav>\n<h1 id=\"h1\">Business Chatbot<\/h1>\n<p class=\"lead\">Website visitors ask the same questions about services, terms, and next steps over and over. A chatbot can answer those questions using information you have pre-approved and hand off anything that requires a human to your team. The bot captures inquiries automatically 24\/7, and your staff replies during business hours.<\/p>\n<div class=\"actions\">\n<a class=\"btn\" href=\"https:\/\/www.israsky.co.il\/en\/contact\/\">Discuss Your Project<\/a>\n<a class=\"quiet\" href=\"https:\/\/wa.me\/972505770731\">or message us on WhatsApp<\/a>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect text-sec wp-block-israsky-text\" id=\"sec-1\" aria-labelledby=\"sec-1-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-1-h\">Who it is for<\/h2>\n<div class=\"prose\">\n\n<ul class=\"wp-block-list\">\n<li>The same questions come in every day: via chat, phone, and email.<\/li>\n\n<li>Inquiries arrive in the evening and on weekends when no one is available to take them.<\/li>\n\n<li>Information about your services and terms is already compiled, or you are ready to put it together.<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect proof text-sec wp-block-israsky-text\" id=\"sec-2\" aria-labelledby=\"sec-2-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-2-h\">What is included<\/h2>\n<div class=\"prose\">\n\n<ul class=\"wp-block-list\">\n<li>Answer base: verified details on services and limitations, plus who is responsible for keeping them up to date.<\/li>\n\n<li>The questions the bot answers on its own and the cases where it hands the inquiry over to a person.<\/li>\n\n<li>Inquiry handoff: what the staff member receives, how, and when.<\/li>\n\n<li>Pre-launch testing: standard questions, an unanswered question, and human handoff.<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect text-sec wp-block-israsky-text\" id=\"sec-3\" aria-labelledby=\"sec-3-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-3-h\">What solution powers the bot<\/h2>\n<div class=\"prose\">\n\n<p class=\"wp-block-paragraph\">We choose the solution based on the website and the task. One option is Chatin, an Israsky product: a website chat that answers visitors and transfers inquiries to a person when needed. Product website: chatinbot.com. <a href=\"https:\/\/www.israsky.co.il\/en\/products\/\"  >Our Products<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our own support works the same way: a WhatsApp bot answers hosting questions at any time, and a specialist follows up during business hours.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect proof text-sec wp-block-israsky-text\" id=\"sec-4\" aria-labelledby=\"sec-4-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-4-h\">What is not included<\/h2>\n<div class=\"prose\">\n\n<p class=\"wp-block-paragraph\">Channels beyond the website, additional languages, and actions in external systems require separate verification. A bot does not replace all human support and can make mistakes. That is why we define in advance what it must not answer: unconfirmed terms and decisions that require a person. Ongoing monitoring and post-launch changes are scoped separately. If you need broader automation beyond a single bot, start with an <a href=\"https:\/\/www.israsky.co.il\/en\/automation-audit\/\"  >automation audit<\/a>; texts for the answer base can be ordered as <a href=\"https:\/\/www.israsky.co.il\/en\/website-copywriting\/\"  >website copywriting<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect cards-sec wp-block-israsky-cards\" id=\"sec-steps-5\" aria-labelledby=\"sec-steps-5-h\">\n<div class=\"wrap\">\n<div class=\"sect-head\">\n<h2 id=\"sec-steps-5-h\">How We Work<\/h2>\n<p >The turnaround time is specified in our proposal, measured in business days.<\/p>\n<\/div>\n<div class=\"cards-grid\"><article class=\"service-card wp-block-israsky-card\">\n<h3 >Step 01<\/h3>\n\n<p>We review what inquiries currently come in and which questions are repeated.<\/p>\n\n\n<\/article><article class=\"service-card wp-block-israsky-card\">\n<h3 >Step 02<\/h3>\n\n<p>We check which solution is available and fits the website, and propose connection terms.<\/p>\n\n\n<\/article><article class=\"service-card wp-block-israsky-card\">\n<h3 >Step 03<\/h3>\n\n<p>We compile the knowledge base of answers and the rules for human handoff.<\/p>\n\n\n<\/article><article class=\"service-card wp-block-israsky-card\">\n<h3 >Step 04<\/h3>\n\n<p>We test it on real examples and launch after your confirmation.<\/p>\n\n\n<\/article><\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect text-sec wp-block-israsky-text\" id=\"sec-5\" aria-labelledby=\"sec-5-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-5-h\">How much does a chatbot cost?<\/h2>\n<div class=\"prose\">\n\n<p class=\"wp-block-paragraph\">Pricing depends on the solution, channel, and scenario scope, so we quote it once we understand the task. <a href=\"https:\/\/www.israsky.co.il\/en\/pricing\/\"  >All Prices<\/a><\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n<div class=\"products wp-block-israsky-products\">\n<div class=\"sect-head\">\n<h2 id=\"h-products\">Our products in this service<\/h2>\n<p >Proprietary Israsky products operating within this step of the workflow.<\/p>\n<\/div>\n<div class=\"products-grid\">\n<div class=\"product card wp-block-israsky-product\">\n<span class=\"by\">Israsky Product &#8211; in progress: inquiries<\/span>\n<h3 ><bdi dir=\"ltr\">Chatin<\/bdi><\/h3>\n<p >Website chat that answers recurring visitor questions and hands the conversation over to a person when needed. Built for businesses that receive many similar questions and want every inquiry answered promptly.<\/p>\n<a class=\"quiet\" href=\"https:\/\/chatinbot.com\/\">Chatin Website<\/a><\/div>\n<figure class=\"product shot wp-block-israsky-product\">\n<div class=\"device\">\n<div class=\"bar\" aria-hidden=\"true\"><i ><\/i><i ><\/i><i ><\/i><\/div>\n<picture><source media=\"(max-width: 760px)\" srcset=\"https:\/\/www.israsky.co.il\/wp-content\/uploads\/2026\/10\/lidin-var-dashbord-ru-m.webp?v=1792219206\" width=\"720\" height=\"960\"><img decoding=\"async\" src=\"https:\/\/www.israsky.co.il\/wp-content\/uploads\/2026\/10\/lidin-var-dashbord-ru.webp?v=1792219205\" width=\"1440\" height=\"1580\" alt=\"Lidin dashboard: period summary and funnel, demo data\" loading=\"lazy\" class=\"lidin-dash\"><\/picture>\n<\/div>\n<figcaption >\n<span class=\"shot-note\">Demo data<\/span>\n<span class=\"by\">Israsky Product &#8211; in progress: inquiries and CRM<\/span>\n<h3 ><bdi dir=\"ltr\">Lidin<\/bdi><\/h3>\n<p >A system for managing inquiries and leads: tracks each request from initial contact to signed client and sends lead quality signals back to ad platforms. Includes a dedicated edition for law firms.<\/p>\n<a class=\"quiet\" href=\"https:\/\/www.israsky.co.il\/en\/contact\/\">Discuss Integration<\/a><\/figcaption>\n<\/figure>\n<\/div>\n<\/div>\n\n<section class=\"sect proof faq-sec wp-block-israsky-faq\" id=\"sec-faq\" aria-labelledby=\"sec-faq-h\">\n<div class=\"wrap\">\n<h2 id=\"sec-faq-h\">Frequently Asked Questions<\/h2>\n<div class=\"faq-list\"><article class=\"faq-item wp-block-israsky-faq-item\">\n<h3 >Can it be connected right away?<\/h3>\n<div class=\"faq-a\">\n<p >First we check whether the solution is available, along with its features and terms. After that, we agree on the setup.<\/p>\n<\/div>\n<\/article><article class=\"faq-item wp-block-israsky-faq-item\">\n<h3 >Does the bot work on WhatsApp?<\/h3>\n<div class=\"faq-a\">\n<p >Tell us which channel you need. Before choosing a solution, we will check whether it can be connected and which features will work on it.<\/p>\n<\/div>\n<\/article><article class=\"faq-item wp-block-israsky-faq-item\">\n<h3 >What happens if the bot does not know the answer?<\/h3>\n<div class=\"faq-a\">\n<p >We agree in advance on how it responds in that case and how the inquiry is routed to a person. We always test this scenario before launch.<\/p>\n<\/div>\n<\/article><article class=\"faq-item wp-block-israsky-faq-item\">\n<h3 >Are a chatbot and Chatin the same thing?<\/h3>\n<div class=\"faq-a\">\n<p >No. We built Chatin ourselves: it is a website chat that answers visitors and hands inquiries over to a person. A chatbot as a service includes the conversation flow, answers, and human handoff within the tool that best fits the site. Before ordering, we check together whether Chatin suits your task.<\/p>\n<\/div>\n<\/article><article class=\"faq-item wp-block-israsky-faq-item\">\n<h3 >What should I send to get started?<\/h3>\n<div class=\"faq-a\">\n<p >Your website URL, a list of frequently asked questions with answers, and who currently handles inquiries. Please send examples without client names or personal data. Real chat logs and passwords are not needed.<\/p>\n<\/div>\n<\/article><\/div>\n<\/div>\n<\/section>\n\n<section class=\"sect talk wp-block-israsky-talk\" aria-labelledby=\"h-talk\">\n<div class=\"wrap\">\n<h2 id=\"h-talk\"><b>Do questions<\/b> <em>keep repeating?<\/em><\/h2>\n<p >Send your website URL and a few of your most common questions, and we will check which solution fits best.<\/p>\n<div class=\"talk-row\">\n<a class=\"btn\" href=\"https:\/\/www.israsky.co.il\/en\/contact\/\">Business Automation<\/a>\n<span class=\"tail\" aria-hidden=\"true\"><\/span>\n<\/div>\n<div class=\"talk-links\">\n<a href=\"https:\/\/wa.me\/972505770731\">WhatsApp <span class=\"nw\">050-577-0731<\/span><\/a>\n<a href=\"tel:+972505770731\">Phone <span class=\"nw\">050-577-0731<\/span><\/a>\n<\/div>\n\n\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"israsky_parent":1057,"footnotes":""},"class_list":["post-1061","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/pages\/1061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/comments?post=1061"}],"version-history":[{"count":0,"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/pages\/1061\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.israsky.co.il\/en\/wp-json\/wp\/v2\/media?parent=1061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}